Refund Policy

Sadie Mae Painting provides professional painting and related services. Due to the nature of these services, refunds are handled on a case-by-case basis and in accordance with the terms outlined below.

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Deposits and Payments

Deposits, if required, are non-refundable once work has been scheduled or materials have been purchased, except where required by New York law. Payments made for completed work are non-refundable.

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Cancellations

If a customer cancels a scheduled service prior to the start date, any refund eligibility will be determined based on notice provided, work already performed, and materials already purchased. Cancellation fees may apply.

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Dissatisfaction with Services

If you are dissatisfied with the quality of work, you must notify Sadie Mae Painting within a reasonable time after completion. We will make reasonable efforts to address concerns or correct the issue before any refund is considered.

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No Refunds for Change of Mind

Refunds will not be issued for changes in scope, color selection, design preference, or decisions made after work has begun.

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Legal Compliance

This policy complies with applicable New York State consumer protection laws. Nothing in this policy limits rights that cannot be waived under New York law.

 

Contact

For refund-related questions, please contact:

 

Sadie Mae Painting

Phone: (315) 378-8636